Retail Store
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Please check out our frequently asked questions by clicking here. This can often be the quickest answer to your questions. If you don't find what you are looking for there, please send an email to our priority email support department at support@northridgepublishing.com.
Platinum Subscriber Program
One of the advantages of using your credit card is you are automatically entered into our Platinum Subscriber Service. Benefits of our Platinum Subscriber Service program are:
- Near the end of your subscription, we will email you letting you know you are about to expire and renew you automatically unless you decide you don't want to continue.
- You'll automatically receive the LOWEST subscription rate available! These rates are only reserved and given to our current subscribers!
- Your renewal will be for the amount of months of your previous subscription - but you can increase this at anytime for an even better rate!
- You'll never miss a single issue!
- Cancel anytime - This way YOU are in charge!
For any questions regarding our Platinum Subscriber Service, please email renewals@northridgepublishing.com and we will quickly answer your questions. Thank you for being part of the Northridge Publishing family!
Northridge Publishing Privacy Policy
Northridge Publishing respects your privacy, and is committed to providing a safe online experience for our users. Since we request personal information for many of our online features, this policy summarizes the types of information we will collect and how it will be used.
While you are free to visit our website, read selected articles, and use selected features without providing any personal information, we may collect information such as your name and email address as you register on one of our sites or sign up for one of our newsletters. This information is voluntarily supplied, but may be required to receive special offers.
We may also collect general information such as type of browser you use your IP address, the files you request, the domain name you use, etc. This information is used to improve our website and better meet the needs of our viewers. Some of our web pages may contain “cookies,” which are sent to your computer to store data. This allows our servers to “recognize” you when you visit our sites in the future and provide you with better services. Most web browsers can be configured to not accept cookies if you choose to disable them. However if you disable cookies, some advanced features will not be available to you.
The information collected is used to better serve you and improve our services. We use this information to track orders, respond to your inquiries, welcome you to our sites, and to gauge user trends. We will not sell your information to third parties. We may provide general information and statistics, such as click-through rates and user trends, to advertisers, but we will not share personal information.
To receive our email newsletters and special e-mail offers, you must voluntarily opt in to our mailing lists. We do not buy or sell lists. Any emails, articles, or other information you forward to friends from our sites is confidential, and we will not add your friends to our lists unless they choose to opt in. You may opt out of our email lists at any time.
If you subscribe to one of our magazines, you may receive special offers from Northridge Publishing in the mail. You must opt out if you do not wish to receive information by mail.
Our online shopping carts are highly secure to protect your information. When you place an order on our site, your information is protected by SSL technology encryption, ensuring complete privacy and protection of your personal information. When you order products online, subscribe or enter an online contest, we will request more personal information such as your mailing address, phone number and credit card information to enable us to properly handle your requests. This information will not be shared.
Our sites may provide links or ads to other web sites. We do not endorse or accept responsibility for the content or privacy policies of those sites.
Northridge Publishing reserves the right to use or disclose any information without notice or consent as needed to satisfy any law or legal violations. We also reserve the right to modify this policy at any time.
Northridge Publishing Refund Policy
Northridge Publishing's refund policy is that every customer is 100% satisfied 100% of the time. If you received a damaged product Northridge Media will immediately ship a replacement. In the event that the product is out of stock, we will provide a refund. Your satisfaction is guaranteed, or your money back.
